Being able to export one or a group of articles to a PDF format would be very useful. Would be nice to be able to select one, or a category, or just selected articles with a category or multiple categories - for example a series of articles that are similar in nature, but are spread across multiple categories. Having the ability to export to a docx format would also be useful.

Thought I would post another comment about this one - I'm still hoping that it makes it to your planned list soon - it would really help me. Thanks to all the hard work and effort you are all putting into the KB. Keep up the great work. MS Word would be my first choice - that would probably account for 80-90% of the documents I work with. Xcel and Power Point would be nice too.

I would like this feature as well. The ability to click on an attachment and the appropriate application opens it on your PC. You edit it, click save and the attachment gets uploaded to the KB. Main formats that we would be working with are MS Office. For the way we use the knowledge base, this feature would help us more than any of the other suggestions. Recent upgrades have been great, but this one is very important for us. Please seriously consider this one in the next version. For those who have read access only, they would not be able to edit the attachment.