Usage stats per user (reading and downloading activity) is key to control abnormal activity by users
I work for a business consulting firm. For us, due to confidentiality issues, it is key to know if any user is downloading and reading "too much". Also, we would like to know if the users (specific users) are using the tool.
anonymous
shared this idea
5 comments
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Benjamin LECOQ
commented
I work for a software editor and using kmp for the hotline/tech support so need to know if empyee read and use the kb to help customers efficiently so client users and staff users
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alejandrogonzaleza
commented
- Activity per user (#accesses, #downloads, time of access, IP)
- General Stats - accesses / day, views / article -
Adminwss
(Admin, Web-Site-Scripts.com) commented
Thank you, Alejandro.
I believe that we will start implementation of this feature from "indentifiable" users. -
alejandrogonzaleza
commented
I'm interested in stats per "identifiable" user (not public visitors). I'm planning to deploy the tool as an internal knowledge base manager without public access. I would like to know how many articles are viewed per month per user, attachment downloads per month, how many access per month, etc. Kind of a "user log"
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Please clarify what user statistic are you interested in. Possibly number of viewed articles per hour, per day; user IP address, what else?
